Security & Privacy on artrepublic.com
Keeping Your Personal Information Safe
Your security is our top priority. The personal information you enter into our checkout is protected using state of the art Secure Socket Layer (SSL) software, this ensures that any information you submit will be encrypted. When you reach a page in our checkout which asks for personal information, you should see a picture of a padlock at the bottom of the page (depending on your browser). If you double click this padlock, you will see details of our latest SSL certificate, which is issued by a leading website certification agency.
artrepublic.com has a strict policy not to sell or transfer any personal customer information including e-mail addresses and postal addresses to outside parties. The only exception is the information required by our Payment Service Provider (Paypal) to process your card transaction (see below for more details).
Payment Card Safety
Your payment card information is handled using the utmost security by our online payment provider Paypal (one of the largest online payment providers in the world). Once you have completed your transaction, artrepublic.com does not hold any of your card information. Paypal will also not use any of the information you have supplied for any purpose other than to complete your card transaction.
You do not need to hold or set up a Paypal account to use our site, simply enter your card details at the checkout.
Our 'How to Order' page has full details of all the payment cards we currently accept.
If you are still uncertain about using your payment card on the Internet, we are happy to take orders by telephone on our Customer Services Line 0345 646 1234 (lines are open Monday to Friday 9am to 5.30pm) We also accept cheques or Money Orders by post, please see our How to Order page for details.
artrepublic.com has been designed to operate effectively with the latest versions of the most popular internet browsers currently in use. To ensure you get the most out of our site we recommend the following browsers:
Internet Explorer 8 & 9
Modzilla Firefox 3 and above
We do not recommend the use of alpha or beta browser versions due to possible security leaks that can arise as these browsers are only for developers and are still under verification.
artrepublic.com is committed to protecting your privacy. The information we collect is strictly for internal use only, to help provide a more personalised experience of our website and to inform you of our latest offers and promotions. You have the option to not receive any further communication both when you order and each time we might contact you in future.
Why collect personal information at all?
The information we hold on customers is used to tailor the site to their interests.
Our aim is to make artrepublic.com as helpful as possible for its users, and personalising the site is just one way of achieving this.
What information do we collect?
When you order or register with artrepublic.com we will ask for your email address, full name and home address.
As you use the site, our database records your preferences - the type of artists and exhibitions you show an interest in. This information is then combined with all other users to improve everyone’s experience.
A cookie is a special file that a website puts on your computer so that it can remember something about your preferences at a later date. Typically, a cookie records your preferences when using a particular site. Most web browsers automatically accept cookies, but you can change your browser to prevent this. However this can affect your ability to use certain websites effectively.
Disabling cookies may affect the completion of our website checkout process. If you prefer to have your cookies disabled, you may need to call us to complete your order on 0345 646 1234, or +44 1273 766360 outside the UK (lines open 8am to 5.30pm Mon to Fri, UK time).
Your Bill of Rights
Our secure server software protects you while you shop at artrepublic.com, so that you never have to worry about credit card safety.
While we like to alert customers to items related to their interests and preferences in art, there is no obligation to buy anything and this feature is provided free of charge.
Occasionally you might receive e-mails from artrepublic.com detailing the latest news from the artworld, exclusive special offers and new features available on the site. Every email we send will allow you to unsubscribe, you may also like to unsubscribe at anytime by emailing us at firstname.lastname@example.org with 'unsubscribe' as its subject.